Crafty Cuddle - Terms & Conditions
Effective Date: 7 February, 2025
Welcome to Crafty Cuddle! By accessing our website and purchasing our products, you agree to abide by the following terms and conditions. Please read them carefully to ensure a smooth shopping experience.
1. General
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These Terms & Conditions govern your use of our website and all transactions conducted through it.
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Crafty Cuddle reserves the right to modify or update these terms at any time without prior notice. Continued use of our website constitutes acceptance of the revised terms.
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We reserve the right to refuse service or cancel orders at our discretion.
2. Products & Orders
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All products listed on our website are subject to availability. While we strive for accuracy, colors and designs may slightly differ from the images displayed.
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Orders are processed only after successful payment confirmation. We reserve the right to cancel any order due to stock unavailability, pricing errors, fraudulent activity, or other unforeseen issues.
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Once an order is placed, modifications or cancellations may not be possible. Please double-check your order details before confirming your purchase. If cancellation is permitted, refunds will be processed according to our refund policy.
3. Pricing & Payments
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All prices are displayed in Rupees and are subject to change without prior notice.
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We accept various payment methods, and all transactions are processed securely using industry-standard encryption.
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Any additional charges imposed by banks, credit card providers, or financial institutions are the customer's responsibility.
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In case of payment failure, the order will not be processed until full payment is received.
4. Shipping & Delivery
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Shipping timelines vary depending on the destination and selected shipping method. Estimated delivery times will be provided at checkout.
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Crafty Cuddle is not responsible for shipping delays caused by third-party carriers, customs processing, or unforeseen circumstances.
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Customers must provide accurate shipping details at checkout. If an incorrect address is provided, additional charges may apply for re-delivery.
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If a package is lost in transit, we will assist in tracking it but are not responsible for third-party courier service errors.
5. Returns & Refunds
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We accept returns only for defective, damaged, or incorrect items. If you receive an unsatisfactory product, please contact us within [X] days of delivery.
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Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
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Upon approval, refunds will be processed via the original payment method. Processing times may vary based on your financial institution.
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Refunds or replacements will not be issued for items damaged due to misuse, mishandling, or normal wear and tear.
6. Intellectual Property
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All website content, including but not limited to images, text, logos, and branding, is the exclusive property of Crafty Cuddle. Any unauthorized reproduction, distribution, or use of our content is strictly prohibited.
7. Liability & Disclaimers
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Crafty Cuddle is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
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Our products are intended for their specified purpose only. Any misuse or improper handling may result in injury or damage, for which we assume no responsibility.
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We do not guarantee uninterrupted access to our website and are not responsible for technical issues beyond our control.
8. Privacy Policy
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Your personal information is collected, stored, and processed in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as described therein.
9. Contact Us
For any questions, concerns, or assistance regarding these terms, please feel free to reach out to us at Support@craftycuddle.in.
By continuing to use our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Thank you for shopping with Crafty Cuddle!